What Causes OTP Issues:

Not receiving an OTP message can be for a variety of technical reasons. One common reason is that your phone provider might not be allowing us to deliver our message to your phone number. 

If you are getting an error at the machine with a "Text to start" please visit our article on this specific issue.

How to Fix: 

We recommend trying the voice call option on the machine if the OTP is not being received. 

If this does not work try texting "START" to +1(289)-301-8188.

If neither of these work, please Contact Our Support Team