Please note:
All cryptocurrency transactions are irreversible, non-refundable and near-untraceable. A QR Code of a cryptocurrency wallet address such as Bitcoin is not linked to a personal identity or geographic location - online or offline. Therefore, all Localcoin transactions are final and non-refundable [see Localcoin's Terms of Service §2 & 3].
Firstly, we recommend you take the following actions as soon as possible:
- Report the scam to your local police station. This will require you to fill in a police report. We have provided transaction information below to assist you with that.
- Report your incident to the Canadian Anti-Fraud Centre (CAFC); see how on their website here.
- If you gave out your Social Insurance Number, you should report the theft of your SIN by contacting Service Canada at 1-866-274-6627. For more information, see the Social Insurance Number web page.
- If you sent (non-cryptocurrency) money or shared financial information, report it to the financial institution used (ie. your bank, Western Union, MoneyGram, Equifax and/or TransUnion).
- If applicable - Notify the gaming site, dating site, job site, or social media site where you first encountered the third party to inform them of a fraudulent member.
Requesting Your Transaction Information
To help support a police investigation, please complete and submit our fraud report form.
Once you submit the form, our team will review your information and email you within the next hour with your transaction history and any other available information that may assist with the investigation.
You can then share this information with the police to help support your report.
For more information on what to do if you are a victim, follow this link to the Canadian Anti-Fraud Center's guide on what to do if you are a scam victim.
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