Welcome to Our Support Centre ‎

To verify your identity: head to our website here: User Identity Verification

Doing so will offer you 10% off the fees of all your transactions made with Localcoin!

Requirements for User Identity Verification:

1. Government-issued photo ID such as an Canadian Passport or a driver's license
2. A cell phone capable of text messaging and taking photos

How to verify your identity

1. Start by heading to our website here: User Identity Verification
2. Select Canada as your country
3. Enter your phone number
4. Enter the one-time passcode texted to your phone
5. Take a photo of your government-issued photo ID
6. Enter your complete home address
7. Confirm that your information is correct

Please note:

- There may be additional processing time required for some applications

- Additional information may be required such as employment information

- You may be contacted by our Support Team to confirm additional details regarding your application

Tips for User Identity Verification:

- Ensure your documents are still valid and not expired

- Do not wear a hat or any other items of clothing that will cover your face

- Ensure you are in a well-lit area