When you purchase Ripple (XRP), the process is a little different than when purchasing other cryptocurrencies. 

There are two major differences when purchasing Ripple (XRP):

• Transactions to custodial wallets require a Destination Tag
• Sending funds to a new wallet requires a minimum amount of 10 XRP

Transactions to custodial wallets require a Destination Tag

What are Destination Tags?

• Destination Tags consist of 4-10 numbers. ex: 64209 or 1112223334.
• XRP Ledger payments utilize destination tags to identify the recipient or purpose of payments, such as crediting a specific customer for transactions with exchanges or stablecoin issuers.

For example: many users of the wallet provider / custodial exchange Crypto.com may share the same XRP deposit address but every user will have their own unique Destination Tag. This tag informs the system which user's account should be credited that amount when XRP is deposited to the Crypto.com address when that Destination Tag is used.

On our Bitcoin ATMs:

• After scanning your XRP wallet address, you will be prompted to enter your XRP Destination Tag. Please do so using the on-screen buttons.

Please note:

• If you do not know if you should enter a Destination Tag, please consult your wallet provider BEFORE purchasing Ripple (XRP).
• If no Destination Tag is entered at the time of purchase, Localcoin has no way to add this on your behalf once this screen is exited.
• Sending without a Destination Tag can result in a loss of funds.
• We can provide you with your transaction information which can then be sent to your wallet provider / exchange to help locate your funds, but retrieval is not guaranteed.

If you cannot see your Ripple (XRP) in your wallet:

• Check your recent text messages for a receipt sent after the transaction was made
• Visit our website to obtain a copy here - https://localcoinatm.com/verify/

• Note your Wallet Address (1), Destination Tag (2), and Cryptocurrency Amount (3)
• Search your transaction on XRPscan.com with your Wallet Address (1), Destination Tag (2)

• Press ‘control/command-f’ on your keyboard or locate “find on page” on your mobile device and paste the Cryptocurrency Amount (3), this will search for the amount on the webpage you are on and it will highlight the exact amount, confirming that this transaction is in the wallet scanned. You may need to remove the last digit of the Cryptocurrency Amount (3)

->

• Locate your transaction on the XRPscan search page

• Click the transaction hash for this transaction

• Copy the URL for this page, you will need to send this to your wallet provider

• This screenshot shows funds are currently in the wallet scanned: rNFugeoj3ZN8Wv6xhuLegUBBPXKCyWLRkB via Destination Tag :1925762832. 
• Please send this URL and screenshot (of your own transaction) to your wallet provider so they can allocate these funds to your wallet.

Please note:

• If you do not know if you should enter a Destination Tag, please consult your wallet provider BEFORE purchasing Ripple (XRP).
• If no Destination Tag is entered at the time of purchase, Localcoin has no way to add this on your behalf once the entry screen is exited on the Bitcoin ATM.
• Sending without a Destination Tag can result in a loss of funds.
• We can provide you with your transaction information which can then be sent to your wallet provider / exchange to help locate your funds, but retrieval is not guaranteed.

Sending funds to a new wallet requires a minimum amount of 10 XRP

Ripple requires that new wallets pay a 10 XRP fee to be opened.

This means if you are opening a new wallet, you must send at least 10 XRP to it as the first transaction, if the initial transaction is less than 10 XRP your transaction will fail. We can offer this amount back to you in the form of other offered cryptocurrencies or to a different wallet address that has paid the initial 10 XRP fee.

It is always recommended to ONLY send to your own personal cryptocurrency wallet that you control. If you have sent to someone else, and you can confirm that the funds are on the blockchain, and the person you sent to is saying they did not receive it, you are likely the victim of a scam and the person you are sending to is fraudulent.

If you believe you may be the victim of a scam please review our fraud information page:
Fraud Prevention Tips

If you have any further questions or concerns please Contact our Support Team